BUSINESS CODE OF ETHICS
At MEDIPRO (Company), we understand and accept our responsibilities to make available competent nurses to provide quality care, to respect the dignity of patients, to always act in accordance with our values and to comply with all applicable laws and regulations. Our mission calls on each of us to share our passion for improving quality of life through innovative healthcare. Healthcare laws and regulations change, and situations involving ethics can be complicated. While our commitment and our responsibilities are clear, sometimes it is difficult to know what to do in certain situations. That is why we have developed our Code of Conduct and Business Ethics (Code).
MEDIPRO has the opportunity to improve every time you ask a question or raise a concern. When you speak up to clarify a policy or to report questionable conduct, you are protecting your colleagues, the interests of patients and the reputation of MEDIPRO. Remember, an issue cannot be addressed unless it is brought to someone’s attention.
Our company requires all employees who have knowledge of any suspected abuse, neglect, mistreatment or misappropriation, or who have reasonable suspicion that a crime has been committed, to report the incident, consistent with the requirements of both federal and state laws, within the company and to the appropriate outside agencies. If you experience or witness conduct you believe, in good faith, is contrary to the Code of Conduct, the law or company policy, you have an obligation to report your concerns
If you are an employee you are expected to meet the following responsibilities:
- Always act in a professional, honest and ethical manner when acting on behalf of the company. • Be familiar with the information contained in this Code as well as applicable laws and with company policies. Pay particular attention to the policies that pertain to your job responsibilities. • Complete all required ethics and compliance training in a timely manner and apply it in your job tasks every day.
- Keep up-to-date on current standards and expectations.
- Promptly report concerns about possible violations of laws, regulations, this Code and policies to the facility supervisor and MEDIPRO management team.
- Cooperate and tell the whole truth when responding to an investigation or audit.
- Employees that are in a job that requires a current certification and/or license are responsible to maintain current certification and/or licensure and must provide that information to the Company in a timely manner. Not maintaining current certification and/or licensure is a violation and an employee may be subject to discipline under our policies.
- Maintain accurate and complete records for all business purposes, and never alter or destroy records in response to an investigation, or when an investigation is anticipated.
- Adhere to the Code of Conduct and Core Values.
- If convicted of criminal conduct, excluded or prohibited from participating in a federally funded program, notify the MEDIOPRO management team immediately.
Harassment can be defined as unwanted behavior which a person finds intimidating, upsetting or offensive. Conduct involving harassment of any employee is unacceptable and will be reported to the management team at MEDIPRO.
Any do not return allegations for any staff member or any unusual events or sentinel events will be investigated both from the hospital and the employee perspectives and subsequent information will be transmitted to the employee or to the client, as indicated. Staff and clients can expect that the Company will give due consideration to constructive suggestions and will provide a considered and objective review of genuine concerns and complaints.
Every employee has a duty to avoid business, financial or other direct or indirect interests which conflict with the interests of the company. This also applies to activities that have the appearance of a conflict. If there is a conflict, or a potential conflict, please notify the MEDIPRO management team immediately.
In the case of an emergent situation with a healthcare provider or client, there is a number available 24 hours at MEDIPRO to communicate the nature of the emergency and for further communications for resolution of the event.
- Safety and Health controls are a major concern of every work day.
- MEDIPRO will comply with all safety and health regulations which apply to the scope of health facilities and for all employees.
- Employees are responsible for following safe work practices at all facilities including, but not limited to, infection control, bloodborne pathogens and accident and injury prevention.
- Prompt reporting of all safety concerns is necessary for appropriate intervention.
- Safety is a team effort.
- All employees will follow all the rules and regulations, policies and procedures, and safety and OSHA programs of each facility. For any conflict or potential conflict, please notify the MEDIPRO management team.